What payment methods do you accept?
You can pay with American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, and Visa. SSL encryption protects every transaction, so your details stay private.
Do you offer free shipping?
Yes. Every order across the United States ships free, with no minimum spend. Customs duties and import duties, if any, are the responsibility of the customer and are not included in the price.
How long does delivery take?
We need 1 to 3 business days to prepare an order, after which delivery takes another 4 to 8 business days. That puts most orders on your doorstep within 5 to 11 business days in total. A tracking link reaches you as soon as your package has been packed and handed to our delivery partner, so you can follow it the whole way.
What do I do if my order hasn't arrived?
Have a look at the tracking link in your shipping email first. Still nothing 11 business days after your order? Write to support@buzzycart.com and we will send you a new item free of charge.
What is Buzzycart?
Buzzycart is an online store with a curated range of practical, everyday products for the home and daily life, picked because they earn their place rather than simply add to the pile.
Is my personal and payment information safe?
It is. Keeping your privacy and payment details protected comes first here. Full card numbers are handled by our payment providers and never stored by us, and the checkout runs over an encrypted SSL connection.
Do you ship internationally?
Not yet. We currently ship to addresses in the United States only. Should that change and other regions follow, our community hears about it first.
What is your return policy?
Changed your mind? That is fine. You have 60 days from delivery to request a return. Send a message to support@buzzycart.com and we will walk you through it.
Do you accept exchanges?
We do. Let us know at support@buzzycart.com which item you had in mind and we will help you land on the right one.
How long do refunds take?
After your return reaches us and has been checked, the refund goes back to the payment method you used, within 7 days. Your bank decides how quickly it then appears on your statement, and that can add a little time.
Can I update or cancel my order?
As long as your order has not shipped, changing or canceling it may still be possible. Get in touch as soon as you can after ordering and we will do what we can. If we cancel or turn down an order you have already paid for, we refund the full amount you paid to the payment method you used, within 7 days.
Still need help?
Send a message to support@buzzycart.com and our team will gladly pick it up.